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Ziflite Studio Web Solutions Privacy Policy
Last Updated: [08/10/2024]
At Ziflite Studio, we prioritize your privacy and strive to safeguard your personal information in compliance with the highest industry standards. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services, including the website creation, maintenance, automation, and digital marketing solutions we provide.
By using our website and services, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information from our users:
a. Personal Information
When you sign up for our services, we may collect personal information, including but not limited to:
- Your name
- Business name
- Email address
- Billing address
- Phone number
- Payment details (credit card information or other financial data)
b. Non-Personal Information
We also collect non-personal information about how users interact with our website, including:
- IP addresses
- Browser types
- Referring pages
- Time spent on our website
- Cookies and other tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Website Creation & Customization: To deliver the website services you requested, including custom design, content management, and automation.
- Customer Support: To provide you with ongoing customer support, address your inquiries, and respond to any issues or complaints.
- Payment Processing: To process subscription payments, manage billing, and handle transactions securely.
- Marketing & Communication: To send you marketing emails, product updates, and promotional content (only with your consent). You can opt out of these communications at any time.
- Analytics: To analyze usage trends and improve our website and services for a better user experience.
3. How We Protect Your Information
We take appropriate measures to protect your personal information, including:
- Encryption: All sensitive payment information is encrypted and transmitted via secure communication channels.
- Access Controls: We restrict access to personal information to authorized employees only, who require access to fulfill their job functions.
- Regular Updates: We maintain and update our software and servers regularly to ensure security against data breaches, malware, and hacking attempts.
Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to protect your account credentials and not share them with anyone.
4. Sharing of Information
We may share your personal information with trusted third parties who assist us in operating our website and providing our services, including:
- Payment processors (e.g., Stripe, PayPal, Paystack)
- Email marketing platforms for sending newsletters or automated email campaigns
- Hosting providers to ensure that your website runs smoothly and securely
We do not sell, trade, or rent your personal information to third parties. We may disclose your information only when required by law, in response to legal requests, or to protect our rights.
5. Cookies and Tracking Technologies
Ziflite Studio uses cookies to enhance your experience on our website. Cookies are small files that your web browser places on your hard drive to track site usage, customize your experience, and save your login information.
You can choose to disable cookies in your browser settings, but please note that doing so may limit your ability to use some features on our website.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you cancel your subscription, we will retain your information only as long as needed to comply with legal obligations, resolve disputes, and enforce agreements.
7. Transfer of Website Ownership
After three (3) months of subscription, you may request a transfer of ownership for your website. This allows us to cover hosting, maintenance costs, and prevents misuse of our services. If you request to transfer your website before the 3-month period, we may deny the request unless we determine that special circumstances exist.
If you do not meet the 3-month minimum, your website may remain on our platform until the period is completed, or an alternative arrangement is agreed upon.
8. Third-Party Links
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any external site you visit.
9. Your Rights
As a user, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Correct any inaccurate or incomplete personal information.
- Erasure: Request the deletion of your personal data, subject to legal limitations.
- Objection: Object to how your data is processed, such as for marketing purposes.
- Data Portability: Request the transfer of your data to another service provider.
To exercise any of these rights, please contact us at [support@ziflite.site].
10. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will update the Last Updated date at the top of this page. We encourage you to check this page frequently for any updates to stay informed about how we protect your data.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Ziflite Studio
[support@ziflite.site]
[ziflitestudio@gmail.com]